These self-help guides are designed to help users resolve some of the most common issues they may encounter. If these guides do not answer your questions or if you need any further help, please contact the IS Service Desk.

  General Issues

• Unable to Login to Google Apps
  
• Conflicting User Accounts
  
• Unable to Install Affixa
  
• Problems with Labs

  Mail Issues

• Email not Migrated
  
• Emails not being received
  
• Can't Open Attachment
  
• Can't Upload Attachment
  
• Unable to Attach Files from other Applications
• Address Autocomplete not Working
• Problems with Distribution or Mailing Lists
  

  Calendar Issues

• Calendar Events appear to be Missing
  
• Event Notifications not Working
  
• Shared Calendar not Available
  
• Can't book Resources
  

  Data Issues

• Incorrect Directory Data
  
• Duplicate Mail or Calendar Events

  Browser Issues

• Unable to Install Firefox
• Incorrect Version of Web Browser